Return Policy

At Casjoe Shop, we aim to ensure satisfaction for every purchase. Return rules vary based on product type:

For Physical Products:

• Returns are accepted within 7 days of delivery.

• Items must be in original condition and packaging.

• Buyer may be responsible for return shipping unless the item was defective or incorrect.

• Refunds will be processed once the item is received and inspected.

For Digital Products:

• Due to the nature of digital goods, downloads are non-refundable once delivered.

• If there's an error with the file (e.g., broken download or wrong file), contact support for resolution.